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How long will it take my carpet to dry?Normal drying time is about 1 hour but can take up to 4 hours depending on the humidity level in the air, carpet thickness, air flow/movement, and room temperature. The application of Scotchgard will make the drying process take a bit longer.
How long will it take my furniture to dry?It typically takes anywhere from 1-2 hours. However, we recommend you give the drying process at least 2 hours.
Will all the spots come out?We treat all spotted areas with the most professional techniques available today and are successful more than 97% of the time. However, there are times that we simply cannot get a stain out. Even still, please rest assured that we completely exhaust our huge arsenal of cleaners before we declare a stain "permanent."
How safe are your cleaning and protection methods?We use only the safest, most effective technology to assure not only your satisfaction, but your safety as well. We do not use any chemicals or leave any irritant residues.
What does “cleaning to the standards” mean?In 1992, representatives from the carpet manufacturing industry, the carpet cleaning industry, and the federal government set a common set of standards for the carpet cleaning industry. It was agreed that each of these cleaning processes should include these common steps: > Pre-vacuum > Pre-treat spots, stains and heavily soiled areas > Hot water truck-mounted extraction > A thorough rinse > Scotchgard fiber protector (additional charges apply for this step) Cleaning your carpet in accordance to these industry standards will help assure that you’ll get a quality cleaning job.
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